FAQ

*Frequently Asked Questions (FAQ)*

Welcome to Decora Shutters! Here you’ll find answers to common questions about our products and services.

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*1. What services does Decora Shutters offer?*

We specialize in providing high-quality made-to-measure shutters. Our services include professional measurement and fitting by appointment to ensure a perfect fit for your windows.

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*2. How does the made-to-measure process work?*

Our team will schedule an appointment to take precise measurements of your windows. Once your order is placed, your shutters will be custom-made to your exact specifications.

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*3. How long does it take to receive my shutters?*

From the time you place your order, it typically takes *8 to 12 weeks* for your shutters to be completed.

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*4. Do you offer financing options?*

Yes, we offer a *12-month interest-free credit plan* to help you spread the cost of your purchase.

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*5. Is a deposit required?*

Yes, we require a *25% deposit* when you place your order. The remaining balance can be paid as per your chosen payment plan or upon completion of the installation.

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*6. How do I book a measurement and fitting appointment?*

Simply contact us via phone, email, or our website to schedule a convenient time for your appointment. Our experts will visit your home to take measurements and later return for the fitting once your shutters are ready.

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*7. What happens during the fitting appointment?*

Our professional fitters will ensure your shutters are installed precisely and securely, leaving your space looking fantastic.

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*8. What should I do to prepare for a measurement or fitting appointment?*

Please ensure the windows are accessible and free from obstructions. This allows our team to work efficiently and accurately.

*9. Can I cancel or change my order?*

Once production has begun, changes or cancellations may not be possible. Please contact us as soon as possible if you need to make any adjustments.

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*10. What if I have an issue with my shutters after installation?*

Your satisfaction is important to us. If you experience any issues with your shutters, please contact us immediately, and we’ll work to resolve the problem.

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*11. Do you offer a warranty on your shutters?*

Yes, all our shutters come with a warranty. Specific terms and conditions will be provided at the time of purchase.

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*12. How can I contact Decora Shutters?*

You can reach us via:

– *Phone:*

– *Email:*

– *Website:*

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We look forward to helping you transform your space with our stunning, custom-made shutters! If you have additional questions, don’t hesitate to get in touch.